Tools We Use: Surveys

We use surveys to gain a better overall understanding of organizational issues from the perspective of multiple stakeholders. This tool is valuable to glean more general observations of client stakeholder ideas with respect to the issues under investigation.

Institute Satisfaction Survey
The Decision to Fail: Perspective Bias and Uncertainty in Terminated Technology Projects
Clinical Major Opportunities – Post-retreat Survey

Other Work Related to Surveys

1. Massett, H, Dilts DM, Bailey R, Berktold J, Ledsky R, Atkinson (2017) “Raising Public Awareness of Clinical Trials: Development of Messages for a National Health Communication Campaign,” ˆJ of Health Communications 22(5):373-385. PMID:28339327
2. Salomon RM, Urbano Blackford J, Rosenbloom ST, Seidel S, Wright Clayton E, Dilts DM, Finder SG (2010) “Openness of Patients’ Reporting with use of Electronic Records: Psychiatric Clinician’s Views,” J Am Med Inform Assoc, 17(1):54-60. PMID: 20064802
3. Dilts DM and Pence Ken (2006) “Impact of Role in The Decision to Fail: An Exploratory Study of Terminated Technical Projects,” J of Operations Management, 24(4): 378-396.
4. Massett, HA, Dilts, DM, +11 others (2016), “Will a national communication campaign to increase awareness of clinical trials work?” J Clin Oncol 34:15s (suppl; abstr: 6537)
5. Massett, HA, Jaeckle, KA, Dilts DM, Denicoff, A, Souhan, E, Hopkins JR, Singh Mann, B, (2013) “Rapid online feedback to improve clinical trial accrual: CODEL anaplastic glioma (AG) (NCCTG/Alliance N0577) as a model”, J Clin Oncol 31:15s (suppl; abstr 1596).
6. Stahl DC, Cheng SK, Lee E, Dilts DM (2011) “Benchmarking of oncology clinical trial metrics across AACI member centers,” J Clin Oncol 29 (suppl; abstr e16613)
7. Dilts DM and Pence, Ken (2007) “The Decision to Fail: An Exploratory Study of Terminated Technical Projects,” Academy of Management Meeting, Philadelphia PA, best paper competition presentation for the Journal of Operations Management
8. Johnson, Joshua H and Dilts DM (2006) “Acquire and Forget: The conflict of information acquisition and organizational memory in the development of radical innovations,” AMA Winter Marketing Educators’ Conference.
9. Dilts DM, Elaine Chen Wang, and Barbara Murphy (2005) “Patient Obtained Medical Information used by cancer patients and their companions,” J Clin Oncol 23:16s (suppl; abstr 6056).
10. Flores, Ann Marie, Dilts DM, and Murphy, Barbara (2004) “Disparities and Unmet Needs for E-Mail Use in Cancer Patients,” J Clin Oncol 22:16s (suppl; abstr 8254).
11. (2015) “Going Beyond the Norm: Some Ideas for the British Columbia Cancer Agency” British Columbia Cancer Agency Retreat, Vancouver, BC(May)
12. (2014) “Understanding the linkages among mission, processes and metrics in running a core”, Keynote address, Midwest & Southeast Association of Biomolecular Resource Facilities 2014 Annual Meeting, Nashville TN(Oct).
13. (2009) Satisfaction Survey
14. (2003) Decision To fail
15. (2012) Clinical major Opportunities
16. CCR Strategy Development
17. CCR Organizational Redesign
18. NICHD Intramural Program Organizational Redesign
19. COG Organizational Redesign